FAQ
The Prints
- Locations served: November 2024 The prints currently on offer are fulfilled by a print company that has printers in several locations around the world. I am currently selling the prints to North America and Europe. This is where the bulk of my audience is. I'm hoping to expand to the UK soon, but sorting out some teeny tiny obstacles at the moment. If outside of these regions contact me and we can work something out! (shipping prices and times will vary depending on location)
- All sales are final. The prints you order are made once the order is placed.
- If you receive a damaged print please contact me with your name, the order number, and photos of the damage. I will work with the printer to provide you with a replacement as soon as possible.
- Are these posters? Nope! The papers and inks used are archival and of museum quality. The printing process is called Giclée which creates a high resolution print, closely replicating the original drawings. The paper I have chosen for the 2024 release is a popular printing paper manufactured by Hahnemühle Fine Art Inc (which has been in business since the 1500s). The paper is 308 gsm (grams per Square meter) 100% cotton rag.
- Please take care in handling your prints. It is advised that you touch only the edges when handling a print. Framing is recommended for the longevity of the print.
- Do you sell frames? No. The company I am working with to produce the prints does make frames, but they are built and assembled in the UK. The bulk of my audience is based in North America and I am not offering a framing option due to my efforts to minimize my business's environmental footprint.
- Wholesale? Let's talk: Contact Page
- There are multiple print sizes offered. These are based on popular framing options widely available to make framing as easy as possible.
- 18" x 24" is the best size. Each piece was drawn on an 18" x 24" canvas size in Procreate at 350dpi. If you are looking to get a piece closest to it's original size, that's the one!
- Each print is made on demand and dispatched from the printer nearest you. This makes for a smaller environmental footprint, and ease of fulfillment for the artist. It means that there is not an excess of stock in the studio and I can focus on making more art!
- The prints are not signed. There is a digital signature within the piece of art as each piece is signed upon completion. I am happy to arrange for a signed print to make its way to you if desired. This will mean a longer shipping period and a different price for shipping than what is offered at check out. Please email me with the subject line reading "Signed print request"
- Just a head up! I did turn on an automated outreach setting for abandoned carts, you may receive an automated email reminding you of your time here if you filled out some basic info and didn't complete an order.
- I am new to this and am a maker first and foremost. If you have any feedback I am happy to hear it.
- As a small shop, your reviews help tremendously. Once you’ve received your order a review is greatly appreciated.
Shipping
- Prints typically ship within 24-48 hours of ordering.
- Standard shipping for all orders, the price set around $8 depending on location. Most orders will be accompanied by a tracking number.
- Standard shipping takes 7-10 days. This time may increase during the holidays due to larger demand on postal systems.
- Customs. In some cases customs may be applicable depending on your location and distance from a print facility.
- For expedited shipping please contact me before placing an order and I can arrange for quicker shipping at a higher cost.
- Orders over $100 US will receive free standard shipping.
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Holiday Shipping! If ordering a piece as a gift for the Holidays order by December 9, 2024!
General Info/ Questions:
Why not provide prints directly from your studio?
I’m a “one man band” so to speak. I work from my studio in a little cottage I rent far from cities and mass transportation hubs. Having a print company fulfill orders on my behalf cuts down on costs, supplies, and the environmental impact of my business. If I were to fulfill orders from my home It would mean ordering supplies out to the countryside, then shipping them back out into the world, increasing my carbon footprint, which I try to limit.
This setup also allows for me to focus on the art making and not worry about the overwhelm I battle with organization as a human with ADHD. Managing orders in this way allows the process to be streamlined and remove some elements of human error that might occur with me handling larger volumes.
Are you open to doing commissioned drawings?
Once I get the shop up and running here I plan to offer commissioned drawings through this site. If you have an image of a flower that you love and would like to have elevated from a snapshot into an original drawing please send a message via the contact page.
What else do you do?
For a good deal of my career I wanted to be an art star, as silly as that sounds. I was all about getting into galleries and making a splash. In recent years I have realized some of my limitations and strengths. I am not the most comfortable with networking and schmoozing. I have struggled with championing my work to the world, but am getting better at outreach, marketing, and embracing that there’s nothing wrong with being properly compensated for my artwork and labor. I am in it for the art and the process of making.
Original sculptural artworks are available through a number of galleries in North America. I have an up to date works available list, shareable upon request. Here’s a list of galleries that I currently have artworks with: https://www.joeybates.com/purchase
I predominantly focus on making commissioned custom pieces for individuals that resonate with my art. My main bread and butter comes from working with clients to develop and execute pieces they envision having on their walls. My process is lengthy, but I pride myself in making art that resonates with the people that buy it and want it to contain some of their spirit as well as mine. You can read about my commission process here: https://www.joeybates.com/commissions
My approach to sales and making a living with my art come from a strong desire for connection and working with my hands. I want to spend my time on this planet making art and that means selling what I make. I value connection, honesty, transparency, and clarity in both my business and personal life.
Making art has been a way of communication and outreach when I haven’t had the right words for feeeeelings. Advertising, marketing, and finding the right audience is hard. I write and promote my work the way I do in hopes of finding folks that it resonates with. We live in an era where folks are vying for our attention non stop. What I experience being advertised to often feels disingenuous. I hope to break through with honestly, and clarity for whatever that is worth in the market place these days.
I struggle with embracing the entrepreneurial side of my business but need to put food on the table. This shop was made to help with that goal.
I do my absolute best to fulfill orders and commissions in a timely manner and conduct art sales with attention to detail in my craft and clarity in expectations between my patrons and me.
I see you push your newsletter a lot...
I have a newsletter and it is the most direct way to have and maintain an audience. Social media platforms often toggle content shared, meaning an artist's reach is really spotty. A post I make on Insta, intended for an audience of over 6,000, gets presented to a very small fraction of that audience.
I try to keep the newsletter interesting with explorations behind the making of certain pieces, first dibs on new releases, and discounts on select releases. From time to time I add a little "recommendation corner” sharing what I’ve been reading, watching, or listening to as of late that I think may be of wider interest. I know a lot of artists have turned to subscription services like Substack or Patreon to help pay the bills. My newsletter remains free. It is often monthly, the frequency increase if there are new prints or goods available. You are welcome to subscribe and try it out here: https://www.joeybates.com/newsletter
Who’s Kevin O’Connor?
I’m a childless, dog person so I unabashedly share pictures of my dog and roommate, Kevin O’Connor. My ex and I got him in 2018 when he was 8 weeks old. He is full border collie. He has been a life saver. He’s smart, very particular, and sometimes rather obstinate. He loves people, tromping around the woods off leash, swimming in the canal, getting chest rubs, eating carrots and peanut butter. At the time of this writing he is six years old. His first few years were spent in in the bustling city of Stockholm. He has taken to the countryside and appears to thrive here. He dislikes plastic blowing in the wind, snowstorms, and apple cider vinegar.
I am happy to field any other questions you might have here: https://www.joeybates.com/contact